Preparation of the substrate

• The substrate must be dry, clean, slightly absorbent and even.
• Remove the old wallpaper. We recommend Arte Easypro.
• Sand off old, loose paint layers and remove the sanding dust. If the wall is uneven, it must be levelled.
• Degrease the walls if necessary.
• The walls must be pH neutral. Otherwise they must be neutralised.
• Treat the walls with an appropriate fixative. It is recommended to apply a high-quality water-based primer afterwards.
• Do not hang wallcovering on walls that are not sufficiently dry. This may cause discolouration and the adhesive may not provide sufficient adhesion.
• If the colour of the substrate differs greatly from the colour of the wallcovering, it is recommended to first paint the wall with an adhesive primer in a similar shade to the new wallcovering.

Adhesive

Arte Clearpro or a good quality dispersion adhesive.

Hanging

• Check the product for faults before hanging it. Examine the goods to assure that colour, pattern, quantity and quality is as ordered.
• Sort the goods by batch number, and organize in roll number sequence, starting with the highest number.
• Only hang rolls with the same batch number next to each other. All material should be installed in roll sequence (numerical), within a batch number, starting with the highest number first and going in decreasing order, with each strip in sequence as cut from the roll. Piecing or hanging headers with strips cut out of sequence can cause unsatisfactory shading.
• Cut the strips of wallcovering to the correct length.
• Avoid creases in and damage to the material, and handle with care at all times.
• Uniformly apply adhesive to the back of the lengths using a brush or a roller. Fold both ends of the length inwards and then roll up the complete length. WARNING: Do not crease the wallcovering in any way.
• Leave to soak for at least 8 to 10 minutes.
• Place the lengths against the wall. Overlapping and double-cutting, and pretrimming the wallcovering, both have advantages in making acceptable seems.
• WARNING : do not damage the wall when double-cutting.
• Use a seam roller on the seams.
• Using a sharp knife and a ruler, carefully cut the surplus wallcovering from the top and bottom Using a damp sponge, immediately remove any adhesive stains before it dries. Do this after hanging each strip.
• Finish papering a complete wall before starting to paper the next.
• Check the result for faults after hanging 3 strips of wallcovering. If any errors are visible, stop the work and contact the manufacturer.

Method

This wallcovering should NOT be reverse hung.

General

• Complaints about visible defects in the delivered goods must, on penalty of lapsing, be communicated to Arte no later than 3 days after delivery.
• Complaints about any visible defects in affixed wallcovering must, on penalty of lapsing, be communicated to Arte after hanging a maximum of 3 strips.
• Complaints about hidden defects must, on penalty of lapsing, be reported to Arte no later than 8 days after the customer has discovered or should have discovered the defect, and in no case later than 6 months after delivery. After expiry of this guarantee period, no claim can be made against Arte.
• Complaints must be made by registered letter, stating all relevant information, and be accompanied by a copy of the invoice relating to the goods delivered, as well as a sample of the wallcovering to which the complaint applies, in the absence of which Arte may deem the complaint unacceptable. Any complaints do not suspend the customer’s payment obligations.
• If the complaint is received in the correct timespan, and a defect, which cannot be attributed to incorrect hanging or cleaning, misuse or negligence by the customer, has been established after investigation, Arte shall take the necessary action to remedy the complaint at its own discretion.
• Arte’s guarantee never extends beyond free replacement or crediting of the goods that were found to be defective during the guarantee period of 6 months after delivery. After the guarantee period, no claim can be made against Arte. The total liability of Arte and its employees is at all times limited to a maximum of the invoice value of the defective goods sold, except in the case of intent, fraud or deception. Arte is never liable for indirect or consequential damage such as, but not limited to, loss of profit, claims from third parties, loss of business contracts or customers, etc.
• Width tolerance: +/-3%